Frequently Asked Questions

at Health for Life Counseling Grand Rapids


Monday-Thursday: 9-6pm – Earlier or later hours are available by appointment only,

Fridays and Saturdays- by appointment only.

If you have a non-urgent question, please leave a voicemail for your clinician by calling their direct phone.

If you have an urgent question then you may need to call the crisis line at 1-800-273-8255, dial 911 or go to the nearest Urgent Care or Emergency Room.

Yes, most of our clinicians are always accepting new clients. Please contact the individual clinician you would like to have an appointment with and find out if they are available to take new clients.  Click to read our counselor bios or to schedule an appointment.

Insurance & Payment

We accept Cash, Check, Credit/Debit card, and HSA and Flexible Spending Accounts.

Insurance coverage and/or reimbursement depend on the plan you have purchased. Our clinicians will be happy to discuss payment options with you.

The counselors in our office take multiple insurances, including: Blue Cross Blue Shield, Blue Care Network, Priority Health, ASR, United Health Care, Optum, Reliant EAP, Blue Cross Complete, Meridian Medicaid, McLaren, StraightbMedicaid and out of network.

More information on insurance, available here:

Yes, we can work with auto insurance companies and bill them for counseling. Just contact your clinician and be sure to have your claim number, insurance representative and date of loss ready. As long as the case is active and your insurance approves it we can work with your insurance directly with no cost to you.

This applies to our licensed counselors only.

For counseling you may get invoices for your insurance. Currently insurances usually do not accept clinical hypnotherapy invoices.

All of our licensed counselors can take out of network insurance. It all depends on your insurance plan and benefits. We will be happy to give you a bill and give you an invoice or what is called a “superbill” for you to submit to your insurance company. Or you may contact you insurance company and find out what the out of network benefits are and we will be glad to submit those claims to your insurance company. We will work with you and figure out what the best plan is for out of network claims.

We have developed a guide on utilizing insurance.

Why yes we do! We are advocating for your health and this is a guide we wrote on utilizing insurance for counseling purposes.

We are working on this and should be able to do so in the future.


Counseling is a collaborative relationship client and clinician also known as psychotherapy. Counseling can take on many different forms, from some solution-focused goal setting that helps someone with “self-improvement” to a deep healing process and overcoming anxiety, depression, post traumatic stress disorder, or chronic relationship problems. Counseling has been shown to lead to more effective long-term outcomes for anxiety and depression than for medication alone. Counselors work with clients to help identify goals and solutions for whatever circumstance, problem, or trauma is going on in their life. Counseling meet you where you are at and will not “tell you what to do.” Counselors use evidence-based practices and techniques to promote change–as much or as little as you want. Counselors believe and the science suggests that anyone can achieve their goals with the right amount of therapy and effort. Counseling can have a range of benefits–see our ABOUT page or HOME page for more details.

To learn more about what counseling is and what it is not, visit:

EMDR or Eye Movement Desensitization and Reprocessing is a therapy that is very effective with trauma and has been empirically proven to help individuals with PTSD or post-traumatic stress disorder recover. Multiple studies have also shown that EMDR can to be effective with anxiety and depression. Paul Krauss is a certified EMDR clinician has written several things about EMDR and trauma and you can read them at the following pages.

This depends on the treatment plan that you and the counselor make together. Often times for outpatient counseling, the client is experiencing several issues that they would meet with their counselor once a week to work on. The counselor can put in place a plan to help you figure out other things to do outside of the office if you would like. In some cases, the counselor would meet with you twice a week, but in general once a week until you feel that you have met your goals. At that point you may end counseling or taper off little by little until you are ready to complete counseling.

Your counselor will work with you on a treatment plan and concrete goals that are measurable. You can reassess the treatment plan at anytime and the methods the counselor is utilizing, as there are many different types of counseling. We are very flexible and will meet you where you are at.

We believe it is important to look at your entire picture as a person, your history, your relationships, what is going on in your life and your entire health from mental health to physical health and all things in between. We are a clinic that believes in a holistic approach and therefore we do our homework. We do not make assumptions about people, we want to read and try to study the person so that we can get to know you in a very deep way and help you have deep healing.

Our model is integrated in as much as that we are willing and able to collaborate with multiple practitioners based on anyone’s needs. If a client wants us to talk to their consultants to make custom plans, we can do so. This includes our Counselors.

Health For Life Grand Rapids has many community partners depending on your needs we can help you find community resources that work for you.

This business is not based around a religion. Though, we will accept whatever religion or non-religion you are a part of.

Our clinicians have their own personal faiths and journeys and if asked will discuss this with you. Their primary objective is to help you, no matter what your religious affiliations or non-religious affiliations are. We seek to honor people where they are at and their culture and beliefs systems.

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We, at Health for Life Counseling, are committed to providing an inclusive environment for all, regardless of gender, age, gender identity, race, health status, national origin, relationship status, sexual orientation, disability, ethnicity, socioeconomic status, and religion. We aim to welcome ALL people without judgment. Thank you for being here.

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